Proposition of a method to design tailor-made knowledge management systems for small and medium enterprises

Authors

  • Edouard Tapissier LCPI, Arts et Métiers Paris, 151 Boulevard de l’Hôpital, 75013 Paris
  • Tapissier Edouard LCPI, Arts et Métiers Paris, 151 Boulevard de l’Hôpital, 75013 Paris
  • Aoussat Améziane LCPI, Arts et Métiers Paris, 151 Boulevard de l’Hôpital, 75013 Paris

Keywords:

Knowledge management, Knowledge management systems, Small and medium enterprises, Design method, Knowledge management tools

Abstract

The aim of this paper is to propose a knowledge management system design method for small and medium enterprises that addresses the problems encountered on the existing ones. A literature review highlighted 5 main concepts that have a crucial role in knowledge management system design. To take these recommendations into account, a knowledge management system design method was designed. It uses the small and medium enterprises characteristics, needs and problems to select adapted knowledge management tools and practices, and offers a comprehensive and tailor-made knowledge management system. This method was used to design a knowledge management system for a high-tech small and medium enterprises from the navigation sector. It allowed to choose adapted knowledge management tools and practices and to write a set of requirements for the knowledge management system while taking the user into account, thus easing the knowledge management system implementation and ensuring its sustainability.

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Published

2022-07-14

Issue

Engineering Review, Vol. 42, No. 1

Section

Articles

License

Copyright 2022 by Faculty of Engineering University of Rijeka, Faculty of Civil Engineering University of Rijeka. All rights reserved. This material may not be reproduced or copied, in whole or in part, in any printed, mechanical, electronic, film, or other distribution and storage media without the written consent of the publisher.

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